Force Pro Video Warranty and Return Policy

  • All Force Pro Video warranties are limited to the original purchaser only and are not transferable to any other party.
  • Warranty registration is not required, but purchasers are asked to retain their receipt as proof of purchase.
  • Any party returning a faulty unit must pay all applicable freight and insurance charges and fees to return the unit to ForcePro Video.
  • Force Pro Video will pay all the freight fees to return the repaired unit to the returning party.
  • Any unit returned as faulty, but tested and found OK will incur a handling charge.
  • Force Pro Video will fully support their products for the entire warranty period.
  • Returns will be rejected unless clearly marked with a Return Authorization Number supplied by Force Pro Video. To receive a number please call (855) 746-0245.
  • Force Pro Video reserves the right to replace any faulty unit that is no longer in production with a like model if possible.
  • Evidence of any of the following conditions will void any warranty claim:
  • Lightning strike
  • Power surge
  • Physical damage
  • Removal of any tamper seal
  • Product Return Policy
  • To return goods to Force Pro Video you must first request a Return Authorization Number via phone, (855) 746-0245 prior to returning the goods. Goods without a Return Authorization Number will be rejected unless instructed otherwise.
  • If instructed to return using an RMA number and the package does not have that number on it the goods will be refused.
  • When sending in a unit or goods please include information as to the problem you are experiencing to allow the repair and return process to take as little time as possible.
  • A RMA can be used for more than one item when returned.
  • The RMA number must appear on the shipping carton, not the product inside the package.
  • The product(s) remain the property of the sender until Force Pro Video accepts the package.

Return for Credit

  • Return for credit will not be granted after 14 days from the date of purchase.
  • Returns for credit not in resalable condition will not be accepted unless deemed by Force Pro Video.
  • Freight charges will not be credited.
  • All goods must be returned in original condition.